At Renterlyst, we’re committed to fostering trust, transparency, and respect across every interaction on our platform. This Content Policy outlines the standards that all users must follow when posting listings, messages, photos, or any other material. Content must be accurate, lawful, respectful, and in compliance with all applicable housing laws and Renterlyst's community standards. We do not allow discriminatory, misleading, harmful, or inappropriate content. Violations may lead to content removal or account suspension. By using Renterlyst, you agree to help maintain a safe space for everyone pursuing homeownership.

Renterlyst Content Policy

Last Updated: 6/13/25

By submitting or posting any content on Renterlyst, you agree to comply with this Content Policy, as well as Renterlyst’s Terms of Service, Nondiscrimination Policy, and Community Standards. This policy applies to all forms of content you create or share on our platform, including but not limited to:

• Written content: Listing titles and descriptions, user profiles, public and private messages, feedback, etc

• Imagery: Photos, videos, or other media, including depictions within them (e.g., posters, artwork, signage)

• Communications: Messages between users (landlords and tenant-buyers), including inquiries, applications, or negotiations

Renterlyst reserves the right to remove any content, in whole or in part, that violates this policy or any other applicable guideline. Repeated or serious violations may result in suspension or removal of the offending account.

1. Accurate and Complete Listing Content

All listings must provide truthful, up-to-date, and complete information. Misleading, deceptive, or exaggerated claims—whether about property features, condition, location, or terms of the rent-to-own agreement—are strictly prohibited. This includes:

• Falsifying square footage, amenities, or images

• Omitting critical information (e.g., structural concerns, non-functioning appliances)

• Posting outdated photos that misrepresent current conditions

Renterlyst encourages users to include clear, accurate descriptions and high-quality images to foster transparency and avoid disputes.

2. Legal Compliance and Fair Housing

Content must comply with all applicable federal, state, and local fair housing and anti-discrimination laws. Users may not post content that:

• Excludes, limits, or expresses a preference for any protected group (see our Nondiscrimination Policy)

• Contains language that is harassing, threatening, or discriminatory

• Suggests or implies illegal terms or practices

Renterlyst has a zero-tolerance policy for any content that violates housing laws or promotes discriminatory behavior in any form.

3. Effective Communication

Users are expected to communicate respectfully, clearly, and honestly. Content shared through messages or interactions on Renterlyst should:

• Stay focused on the rent-to-own property and related discussions

• Avoid aggressive, harassing, or threatening language

• Refrain from spam or repetitive, irrelevant communication

Users who engage in disruptive, hostile, or abusive communication may have their messaging privileges suspended or their account removed.

4. Platform Rules and Prohibited Content

The following content is strictly not permitted on Renterlyst:

• Content posted solely for advertising, external promotions, or unrelated commercial activity

• Use of logos, trademarks, or company branding not relevant to the listing

• Sexually explicit, violent, or otherwise harmful material

• Content that impersonates another person or business

• Content that violates privacy rights or includes sensitive personal data (e.g., personal contact information, addresses, identification numbers)

• Content intended to bypass Renterlyst’s systems or promote off-platform transactions

All listings and communication must remain within Renterlyst’s ecosystem to ensure safety, accountability, and legal compliance.

5. State and Local Law Compliance

It is the user’s responsibility to ensure that all content—especially listing details—complies with applicable laws and regulations in the property's jurisdiction. This includes:

• Disclosure of any local requirements (e.g., lease-purchase laws, inspection rules, zoning restrictions)

• Transparency regarding legal occupancy limits, rent credits, or option fees

• Prohibitions on language or practices that would violate tenant rights in a given area

If local law conflicts with this policy in a way that grants broader protections, local law takes precedence.

Violations and Reporting

If you come across content that violates this policy, please report it directly through the platform or by contacting Renterlyst support. All reports are taken seriously and reviewed promptly. Depending on the severity, Renterlyst may take any of the following actions:

• Remove or modify the offending content

• Issue a warning to the account owner

• Suspend or permanently remove the user’s account